Text Message Loyalty (or "TML") is a text message or SMS based restaurant customer loyalty program that allows you to track and reach out to your customers. NO MORE PUNCH CARDS!
Check out http://www.textmessageloyalty.com/ for more information.
This SMS based loyalty service can also be used in retail companies and service companies.
1 - TRACK CUSTOMERS
Text Message Loyalty gives you the ability to track your customers' habits and patterns. You can see how long it's been since they've been in your store and invite them back at your discretion.
2 - RETAIN CUSTOMERS
There is one problem with paper punch cards... NO FOLLOW UP. When you digitally check your customer in using their cell phone phone number, their info is saved so you can invite them back in later.
3 - REWARD CUSTOMERS
Now there is a way to reward your customers each time they purchase something from you AND keep their information so that you can invite them back or remind them how close they are to getting free stuff!
HERE'S HOW IT WORKS...
Step 1: Check the customer in. The easiest and safest way to do this is by asking for their phone number and recording it on your Text Message Loyalty online profile at your point of sale. Check back for more ways to record check-ins.
Step 2: The customers get notified of their standing in your loyalty program automatically when you record their check-in. If they have qualified for a deal, the system will let them know. You don't have to do anything for this to happen.
Step 3: When your customers qualify for a deal they come in and show you the text message the system automatically sends them to redeem it. You then enter their phone number and click "Redeem" on your Text Message Loyalty profile. The system will confirm their eligibility and record that they cashed in on a deal.
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